Thank you to everyone who provided feedback.
Our Community Engagement Snapshot Report is now available. A more detailed report will be available soon.
This engagement has now closed. Thank you for your valuable feedback.
From November 2025, we’re planning on making parking meters across central Geelong completely digital and no longer able to accept coins.
We’re switching to digital parking in central Geelong from November 2025 for several reasons.
Like other councils, we’ve seen a significant decline in coin payments over the past seven years with 85 per cent of drivers now paying for their parking by debit card, credit card or via the EasyPark app.
Despite this decline in coin payments, the cost to ratepayers to collect money from meters has increased to more than $250,000 per year.
In addition, repairing printer and mechanical faults contributes significantly to operating costs, in both parts and labour.
Going digital will deliver a more dependable parking system and enable better use of ratepayer money through cost savings.
We want to hear from the community about this plan. Please read the information below and provide your feedback or pose a question by 15 October.
Further Information
From November 2025, parking meters across central Geelong will become fully digital and will no longer accept coins.
This change is being made for several reasons:
- More reliable meters without paper or coin jams
- More control over your stay through the EasyPark app, ensuring you don’t pay for time you don’t use and allowing drivers to extend their stay
- Ratepayer savings from no longer collecting coins
- Reduced operating costs (parts and labour) for ratepayers from printer and mechanical faults
Parking fees will remain unchanged with the transition to digital meters. You can continue to pay using:
Debit or credit card
- Debit or credit card payments at the meter incur a payment processing fee of 0.25%. This applies to all credit and debit card transactions made through the City of Greater Geelong.
Parking fees will remain unchanged with the transition to digital meters. You can continue to pay using:
EasyPark App
The EasyPark app allows you to extend the parking duration remotely from your phone. You only pay for the time you actually use. It can be downloaded through the iTunes store or at Google Play.
EasyPark information including fees can be found on the Easypark website here.
These fees are charged by the payment provider and are in addition to the standard parking rates.
Your Feedback
Now that you know a bit more about what is being planned for, we would like to hear your questions and any feedback you may have.
We value your questions and feedback; they help us understand your concerns and identify how best we can support our community during this transition. Please visit one or more of the feedback options below to have your say:
- Our Online Survey form below to provide your feedback.
- Hard copy surveys are available at all Customer Service centres, or you can request one by contacting the team listed in the 'Who's Listening' section of this page.
- By email to contactus@geelongcity.vic.gov.au or
- In writing addressed to:
Amenity Protection, Permits and Review Services
City of Greater Geelong,
Wadawurrung Country,
PO Box 104,
Geelong VIC 3220
Survey closed
Tell us how we can support our community to transition to digital parking.
The personal information and feedback (collectively the Data) requested on this page is being collected by City of Greater Geelong (City) for the purpose of the Digital Parking project, and any other directly related purpose (Project).
A de-identified engagement summary report may be published on our website.
If your personal information is not collected, the Project may not be able to be adequately conducted, and the City may not be able to contact you for further questions or to find solutions.
In order to collect and conduct in depth and detailed analysis of the Data for the purposes of the Project, the City will disclose the Data (including your personal information if provided) to its third-party service providers, including Social Pinpoint Pty Ltd, Converlens Pty Ltd and Amazon Web Services.
Other than as stated above, your personal information will not be disclosed to any external party without your consent, except as required or authorised by law
Our privacy policy is available on our website. If you wish to alter any of the personal information you have supplied to the City, please contact us by sending an email to privacy@geelongcity.vic.gov.au.
