IAP2 CASE STUDY TEMPLATE
The purpose of the template, which provides a framework as to the “what, who, where, when, why and how” of a single engagement program, process or project, is to provide:
- IAP2 members with a structure to produce factual engagement case studies, and access a new resource to use for benchmarking and research;
- IAP2 Core Value Awards applicants and judges with a resource to inform the development of, and evaluate future award applications;
- IAP2 Trainers with a resource to include in IAP2 training materials to support learning outcomes;
- IAP2 Conference presenters with a framework for presenting case studies; and
- Assist IAP2 Australasia through advocacy, benchmarking and research initiatives.
IAP2 Case Study Template
Below are some examples of various ways to use Social PinPoint tools on your HYS pages.
- Good closing the loop by City of Charles Sturt. Using magic tabs and facts cards - https://www.yoursaycharlessturt.com.au/business-survey-2025/2024-business-survey-results
- Maribyrnong Council have set up a great youth hub as a site sub page - https://www.yourcityyourvoice.com.au/youthhub It is bright and colourful and has a great use of the Fund-it tool asking the young people in the city what programs they would like to see.
- Building a journey through a project is hard but ConocoPhillips have done a great job to try and educate their visitors on the natural gas project with a feature grid at the head of the project - see what it’s about, marine and coastal users, cultural heritage and environment - https://conocophillipsaustralia.mysocialpinpoint.com/otway-exploration-drilling-program
- Buffalo Sewer Authority - great map with options through info markers and add a marker - not yet started - https://buffaloqccw.org/take-survey-1
- The Great Ocean Road Authority have built a great project here on shaping their resilient coast. A Social Map with Info Markers, video welcome, in person options and the use of a Flex Survey with one for those with little time and one with more, 5 or 10 minutes - https://haveyoursay.greatoceanroadauthority.vic.gov.au/lookingforward
- Interesting use of the Faces tool for some graphics, as well as a cheeky hotspot timeline at the bottom of the main page. Survey on the subpage is well done as a paginated full page spread, including a map question. https://safespeedskittery.com/
We also found a few other Elected Member pages:
- https://yoursay.woollahra.nsw.gov.au/ward-councillors
- https://haveyoursay.portphillip.vic.gov.au/gateway
- https://participate.hepburn.vic.gov.au/listening-posts-and-meet-mayor
RURAL COUNCIL VICTORIA CASE STUDY EXAMPLES
Many rural Councils have developed community engagement practices which demonstrate best practice. The case studies attached are recent examples of rural Councils working closely with their communities to build community capacity, bring their community into the decision making process and using innovative ways to consult and engage. Each Council has provided learnings to assist other Councils in their community engagement practice.
Examples -
OTHER EXTERNAL EXAMPLES
Sutherland Shire Housing Strategy 2041 Case Study (Bang the table)
The City of Mound and HKGI Case Study (Social Pinpoint)
Pups in Public Places Case Study (Social Pinpoint)
Dakota Country Case Study (Social Pinpoint)
